System and method for collecting debugging and system crash information from a mobile phone

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Filing Information

  • Publication Number: US20040087303
  • Application Number: US10693470
  • Filing date: 10/24/2003
  • Publication date: 05/06/2004
  • Predicted expiration date: 10/24/2023
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25 Claims, 3 Drawings


Abstract

A System and method for ascertaining the state of a mobile communication apparatus. The state is ascertained by collecting data which can be allocated to individual components (C1, C2, C3) and/or procedures (P1, P2, P3) embedded within the mobile communication apparatus on the basis of status quo information deriving from the respective components (C1, C2, C3) and/or procedures (P1, P2, P3) and by radio transmitting the collected data from the mobile communication apparatus via the radio network to which the mobile communication apparatus is affiliated to a certain service center.

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Independent Claims | See all claims (25)

  1. 1. A method of ascertaining a state of a mobile communication apparatus, comprising: collecting data on at least one of individual components and procedures embedded within said mobile communication apparatus based on status quo information derived therefrom; and radio transmitting said data from said mobile communication apparatus via said radio network to which said mobile communication apparatus is affiliated to a service center.
  2. 13. A mobile communication apparatus, comprising: means for collecting data on at least one of individual components and procedures embedded within said mobile communication apparatus based on status quo information derived therefrom; and means for radio transmitting said data from said mobile communication apparatus via said radio network to which said mobile communication apparatus is affiliated to a service center.